January 30, 2020
How to Build Business By Giving it Away
I recently read a blog post about the importance of client trust to business development…
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January 17, 2020
Small Innovations Are Still Innovations
I just finished The Art of Innovation: Lessons in Creativity from IDEO, America's Leading Design Firm at…
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January 8, 2020
Must Read Books: Law Firm Client Service
I have been doing a lot of reading lately on the need for law firms…
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November 9, 2019
Three Ways to Put Your Legal Assistant on the Front Lines of Client Service
A few years ago, law firm Paul Hastings re-titled their administrative assistants to “client service…
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September 5, 2019
Fish & Richardson’s Shared Services Hub: A Case Study on How to Successfully Consolidate Operations
Can a law firm with 14 offices around the United States and Europe consolidate all…
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August 20, 2019
Does Remote Work Really Work?
Living in a southeastern city without a well-developed mass transit option, I bear witness to…
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May 28, 2019
What Lawyers Can Learn from Brad Anderson
The Set Up Earlier this year, I represented a tenant negotiating a smallish lease in…
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February 13, 2019
Popping the Top on Columbia Square
I’ve seen second stories added to residential bungalows, but did you know that you can…
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February 3, 2019
How Big Are Attorney Offices in the Latest Legal Spaces?
It is common knowledge in the legal industry that law firm offices built 5+ years…
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August 22, 2018
Retirement Housing: Law Office Edition
The legal industry is unique compared to other industries in the United States in that…
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